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Questions and answers :)

WHY DO I NEED TO REGISTER?

Once you have registered, you can open a betting account, which is completely free and without obligations. Use it to manage your bets and personal data free of charge. However, you will not be able to place bets with real money until you have deposited money into this account.

WHY DO I NEED TO PROVIDE PERSONAL DATA WHEN REGISTERING?

When paying out winnings, in particular, it is absolutely necessary to confirm the identity of the player. We will require your correct first and last name and your postal address. In addition, your date of birth will serve to verify whether you are of legal age to use the services of bet and win . You will be informed of special offers via e-mail and we will also send you info, for example, if you gorget your password.

HOW IS MY DATA PROTECTED?

bet and win has taken all such security measures as are technically feasible at this point for your protection. All data is protected from unauthorised access by third parties by means of what is known as a firewall. A firewall is a computer equipped with highly complex security technology, which has been designed for our network especially to shield it from the Internet. In addition, we employ reliable internal data-protection mechanisms combined with a restrictive security system. Your data will also be protected during communications with your web browser by the reliable and proven encoding technology of VeriSignR.

AM I COMMITTING MYSELF TO ANYTHING?

Your registration is essentially without obligations, i.e. you are not obligated to make regular deposits or place a certain number of bets. But once you have registered, you will be bound by our General Terms and Conditions (GTC).

WHAT FEATURES DOES MY BET AND WIN ACCOUNT HAVE?

Primarily , your bet and win account serves to manage the bets you have placed. In addition, you use it to make deposits or withdrawals. You can also change your personal data here, customise the bet and win website settings to fit your personal language/time requirements and refer friends to our site as part of the bet and win "Friendship bonus" programme and even win fantastic prizes.

HOW CAN I ACCESS MY BET AND WIN ACCOUNT?

Once you have opened a bet and win account, you can simply access it by entering your user ID and password in the login area (in the top right-hand corner of our site) and confirming the information by clicking on the "Login" button or hitting the "Return/Enter" key on your computer. When you are in your account, you can select from different options: "My bets" (managing your bets), "Account overview" (a list of all transactions), "Inpayment/Outpayment", "My profile" (data and personal settings) and "Friendship bonus".

HOW CAN I ADJUST THE WEBSITE SETTINGS TO FIT MY PERSONAL REQUIREMENTS?

Under "My profile", you can customise the bet and win site to fit your own preferences. For example, you can select to receive e-mail notifications of special offers, to place bets with a standard amount or to show odds in the European, British or American style. You can also select your language of choice ( bet and win is now available in nine languages) and your preferred date format. Please note that these customisations only work if your browser settings allow for cookies.

HOW CAN I DEPOSIT OR WITHDRAW MONEY?

You can make deposits easily and conveniently using your credit card, by wire-transfer, paybox, NETeller, paysafecard, Instant Cash (and Western Union). Please note that methods of deposit may vary from country to country and for different currencies. To have your winnings paid out, go to your bet and win account and click on "Inpayment/outpayment" and follow the instructions. Winnings are paid out by wire-transfer to a bank account in your name or by NETeller. Each month, you will get one free withdrawal. Requests for the payout of amounts exceeding EUR 1,000 are also free. The minimum amount to be paid out is EUR 30.00. The customer will bear the bank charges for all other withdrawals below EUR 1,000 per month. For your own security and due to our license agreement, you will be required to provide us with the copy of a photo ID upon your first payout of winnings.

CAN I HAVE MY BET AND WIN ACCOUNT LOCKED?

You can lock yourself out of the betting options offered by bet and win . You can lock your account by going to your bet and win account and selecting "My profile"; simply follow the instructions. Note: Once you have locked your account yourself, you will not be able to unlock it again. At this point, please request to have any remaining amounts paid out to you. Further deposits will no longer be permitted from this point forward.

HOW CAN I PLACE A BET?

Log in with your user ID and password. Select one or several bets from our programme and check the expected outcome by clicking on your mouse. You will then see your bet appear on the betting ticket on the right side of the page. Next, select the amount you want to bet and your preferred type of bet - single, combined or system bet (combined bets require a minimum of two tips and system bets three tips); then click on "Next". Finally, you will have to decide whether you wish to finalise or cancel your bet.

HOW CAN I PLACE COMBINED AND SYSTEM BETS?

The majority of bets offered by bet and win can be combined freely. There are only a few bets that allow for single bets only - e.g., certain Formula-One bets. Note: bets on one and the same event cannot be combined or system bets. In order to place combined or system bets, you must first select individual bets from our programme. Use the top line of your personal betting ticket, shown on the right side of our site, to select your preferred type of bet. Under "System", you will find an automated list of those system bets that you can place on the basis of the tips you have selected.

CAN I COMBINE BETS FOR DIFFERENT TYPES OF SPORTS?

Basically , all bets can be combined freely at bet and win . There are only a few selected bets that cannot be combined. This will be pointed out to you when you finalise your bet.

WHAT HAPPENS IN THE CASE OF L!VE BETS?

Our L!VE bets will keep you in suspense until the results are in. Hundreds of fans place bets in real time. The odds are dynamic and change according to the progress of the event. Throughout, you will see information such as the current score, time elapsed, the number of yellow and red cards, etc. The whole interactive experience is rounded off by adding a live ticker showing the current score and online chatting. L!VE bets are not only available for football, but also for other events such as tennis, Formula One, American Football, ice-hockey or skiing.

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